Frequently Asked Questions
Find comprehensive answers to your questions about prescription management, home delivery, and our precision packaging services.
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Quickly access our most requested resources and support topics.
Refill Management
Learn how to schedule automatic refills or request one-time orders through our portal.
View Refill FAQ arrow_forwardPrescription Transfers
Moving your prescriptions to Wells is easy. Discover our 3-step transfer process.
Transfer Process arrow_forwardHome Delivery
Fast, free, and secure delivery to your doorstep. Track your package in real-time.
Tracking & Logistics arrow_forwardBrowse All Topics
How do I transfer my prescriptions?
Simply provide us with your current pharmacy details and medication names. Our clinical team handles the rest, contacting your previous pharmacy and doctor directly.
Do you offer 90-day supplies?
Yes, if your insurance and physician permit, we can fulfill 90-day supplies to reduce trips and paperwork.
WellsPak is our premium pre-sorted medication system. Each pouch is labeled with the exact date and time you need to take your medication.
Master Your Meds with WellsPak
Our signature packaging system organizes your daily doses into easy-tear pouches, ensuring you never miss a dose or double up again.
- verified Personalized sorted pouches
- verified Travel-friendly & portable
- verified Zero cost for regular patients
Still need assistance?
Our pharmacists are standing by to provide expert guidance on your health journey. Whether it's a question about side effects or insurance coverage, we're here to help.
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